Shipping policy

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DSNS Shop Shipping Policy

Thank you for visiting and shopping at DSNS Shop. Below are the terms and conditions that constitute our Shipping Policy.

1. Digital Products Delivery

All digital downloads, workbooks, business resources, and digital gift cards are delivered electronically.

• Delivery Time: Instantly via email upon completion of your purchase.

• Shipping Cost: Free (no shipping or physical delivery fees apply to digital goods).

• If you do not receive your digital download link within 10 minutes of purchase, please check your spam folder or contact us directly.

2. Physical Products Processing & Shipping

For our physical items (including apparel, planners, notebooks, mugs, and desk essentials), we ship exclusively within the United States. We do not offer international shipping or local pickup at this time.

• Order Processing Time: All physical orders are processed within [2 to 5] business days (excluding weekends and holidays). You will receive a notification when your order has shipped.

• Note: During high-volume periods or holidays, processing times may take slightly longer. We appreciate your patience!

3. Domestic Shipping Rates & Estimates

Shipping charges for your physical orders will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	[e.g., 3-7 business days]	$[Amount] or [Free for orders over$X]
Expedited Shipping	[e.g., 1-3 business days]	$[Amount]

4. How Do I Check the Status of My Order?

When your physical order has shipped, you will receive an email notification from us including a tracking number you can use to check its status. Please allow 48 hours for the tracking information to update with the carrier.

If you haven’t received your physical shipment within 10 days of receiving your shipping confirmation email, please contact us at shopwithdsns@gmail.com with your name and order number, and we will look into it for you.

5. Shipping to P.O. Boxes

We ship to physical residential/business addresses and P.O. Boxes using standard postal services.

6. Damages, Refunds, and Returns

Due to the nature of digital products, all digital download sales are final and non-refundable.

For physical products, if your order arrives damaged or defective in any way, please email us as soon as possible at shopwithdsns@gmail.com with your order number and a photo of the item’s condition. We handle physical product issues on a case-by-case basis but will always work hard to make things right.